Refunds, cancellations and all that admin! Similarly, Greyhound/Citiliner will make every reasonable effort to ensure connections between its services and to inform passengers if there are any delays in the connection of its services. As mentioned before, you will find on Barons Bus to Memphis low-cost tickets for only USD 129.00. Baggage must be adequately secured and locked at all times. Ticket Refund and Exchanges. 16 talking about this. E-Ticket. Why travel with Greyhound? If you continue to use this site we will assume that you are happy with it. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will also be for the account of the Passenger. Back to top . Eagle Liner. Greyhound is the only national bus service in the USA. If you have any other questions, please use this form and we'll get back to you. No refunds allowed. Translux, Intercape, Greyhound bus booking. With this in mind, if you have made arrangements for other travel, then we urge you to allow sufficient time to meet your other travel requirements. The prices of fares are set out on the website at [www.greyhound.co.za/www.citiliner.co.za] or by calling the 24 hour customer care telephone line at [087 352 0352]. Here is a selection of great bus deals across South Africa and neighbouring countries. The journey time may be longer on weekends and holidays; use the search form on this page to search for a specific travel date. Cancellation and Refund - Once a reservation is booked on Gotobus.com, it cannot be canceled by the customer. Tickets cancelled less than 72 hours and greater than 12 hours of the scheduled departure time will be subject to a 50% rebooking fee. - free bus ticket anywhere Greyhound has a stop or station! Enquiries and complaints may be submitted via the website, Greyhound Customer Care Centre and any Greyhound Offices Nationwide. How to use the eTicket - Please have a printout of eTicket for boarding the bus.. Search, contrast & book the cheapest bus deals. As the leading solution for luxury bus bookings in South Africa, the question is, where can Greyhound take you? Buying a ticket for someone else. For bookings, visit www.greyhound.co.za or call our 24hrs Customer Care/Reservations on 011 611 8000 | 087 352 0352. Any intoxicated passenger found on board will be instructed to disembark immediately. Large items must be placed in the designated luggage compartment and loaded only by an employee or agent of Greyhound/Citiliner. You can request the Greyhound ticket refund through the customer care phone or at a Greyhound office. We work with 30 buses companies such as Intercape, Translux, Greyhound, City to City, Eldo Coaches, DMJ, Cityliner... Book at justGO.co.za and Save! The reservations agency and/or Greyhound/Citiliner may at their own discretion, levy an administrative fee for a rebooking. Here then are some of them to keep you in the loop: Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Click here for Greyhound bus ticket prices *justGO is an authorised Greyhound ticket seller. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. Our fare options and inclusions. So, when you get a moment, get familiar with the dos and don’ts, the cans and cannots, and spread the word! If a passenger should stop or interrupt or deviate his/her journey, then a separate ticket at the appropriate fare for each individual further journey will be required. Passengers must obtain a Greyhound/Citiliner luggage sticker when boarding. The reservations agency and/or Greyhound may at their own discretion, levy an administrative fee for a re-booking, which will not exceed 20% of the price of the bus ticket. Any change requires the issue of a replacement ticket. Yes, Greyhound refunds bus tickets. All requests for refunds must be sent to [email protected] with a copy of the original ticket. Greyhound is the first luxury bus transporter in South Africa and one of its most efficient. Safety is really important to us, so thanks in advance for letting us know. Types of bus fares. Ticket info. Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. 29 Lepus Rd Crown Mines Johannesburg 2090 Kimberley Greyhound Office is a popular bus station in Kimberley served by Citiliner, Intercape and Greyhound Mega Coach. With Busbud, you can eaisly check the bus schedules, ticket prices, cheap bus trips and what services are offered on the bus (WiFi, extra legroom, generous luggage allowance). With Busbud, you can easily book your cheap bus tickets online from the best bus companies. All information requested for an internet booking is required solely to process the reservation. How did your trip with Greyhound go? Any re-booking must be accompanied by the original ticket. Translux, Intercape, Greyhound bus booking. Greyhound was one of the first coach operators to begin services in South Africa. No animals will be conveyed, with the exception of a trained guide dog accompanying a blind person. Box 660691, MS 470 Dallas, TX 75266-0691. Greyhound has the cheap bus tickets prices for ZAR 250.00. Get familiar with Greyhounds updated Terms and Conditions. Unaccompanied luggage will not be conveyed. So, whether you’re looking for a luxury bus from Johannesburg to Cape Town, from Durban to Pretoria, we have you covered; yes, from the Cape to Harare, from the Natal to Maputo, from the hills of the Transkei to the golden fields of the Free State (via most villages, dorpies and towns) we have you luxuriously covered. Now, every year we transport 804 293 passengers over 25 million km of road, traveling across a comprehensive network of Southern African tar. 24hrs Customer Care/Reservations: 011 611 8000 | 087 352 0352, https://www.greyhound.co.za/terms-and-conditions/, Travel safety this festive season- 6 ways Greyhound keeps you safe, 6 Reasons to travel with Greyhound this holiday season. More than 36 Weeks- Due to safety regulations, passengers that are further than 36 weeks into their pregnancy, will not be accepted for travel. All personal and credit card information is encrypted through secure server software to prevent any third party access to your data. Thereafter, Greyhound/Citiliner will be entitled to dispose of the luggage or personal property in any manner it deems fit without any liability to the passenger. The cheapest average bus price from Harrismith to Durban is $21. No standing passengers shall be conveyed. In normal cases, you can get a full or partial refund of your Greyhound tickets. All historical data is held in a secure environment. Any passenger who arrives 2 hours after the scheduled departure time of the service, the ticket may be subjected to a cancellation fee of a 100% and passenger will be required to book a new ticket on another service. Booking bus tickets online in advance is the best advice to find cheap tickets to Durban. Unless Greyhound/Citiliner acted with gross negligence or fraudulent intent, Greyhound/Citiliner will not be liable for any loss or damage suffered by any person or passenger to whom such a ticket has been issued. The following rules apply to passengers that are more than 28 weeks into their term: Special needs passengers requiring assistance will be accommodated and may be limited per coach on the basis set out in this paragraph. Greyhound/Citiliner will not be liable to the passenger for any loss arising from any failure or delay in performance or service delivery resulting from circumstances beyond Greyhound/Citiliner’s control. It is the sole responsibility of the passenger to ensure they are adequately insured. Without doubt, there’s a reason we’re South Africa’s favourite. Re-bookings may be made at Greyhound offices, the 24 hour Customer Care facility (087 352 0352), or any authorised travel agent, i.e. Change your ticket for a $20 fee, prior to your scheduled departure date. Greyhound/Citiliner operates a road service and cannot be responsible for failure to perform or delays in performance or service delivery due to circumstances beyond Greyhound/Citiliner’s control, such as adverse weather conditions, unpredictable delays caused by traffic congestion, diversions or road works, accidents, Border Control, criminal conduct by third parties, strikes, industrial disputes and regulatory interference (“force majeure” events). Telephone Booking: 24 hours – If you do it, with less than 72 hours, the company allows only you to rebook your ticket. If you need to reschedule or cancel your trip due to COVID-19, you will be issued a Citiliner voucher. ... Greyhound ZA operates a bus from Johannesburg to Durban every 4 hours. This constitutes a no-show and a 100% cancellation fee will apply. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will also be for the account of passenger payable immediately on making the re-booking. No refund will be processed at terminal level for any late arrival. Buying a ticket for someone else. Since 1984 we’ve brought you South Africa’s favourite luxury coach solution, connecting cities as old the country itself and towns as brilliantly curious as the cultures that connect us. Booking bus tickets online in advance is the best advice to find cheap tickets to Bulawayo. Exceptions to the ruling on late arrivals can only be made by Greyhound/Citiliner Management contactable on 087 352 0352. Passengers may not lie or sit in the aisle or toilet of the coach. Alcohol may not be consumed on Greyhound/Citiliner coaches and intoxicated passengers will not be conveyed. Baggage is designed to protect its contents and as such Greyhound/ Citiliner will not accept liability for damage to items such as zips, handles, wheels or for general ‘wear and tear’ on any baggage. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will be for the account of the passenger. Travelling by bus during COVID-19 – 4 things you need to know! Greyhound/Citiliner will give reasonable notice of changes to schedules. No passenger shall have any claim of any nature against Greyhound/Citiliner or its appointed agents, should he/she be prevented from undertaking, or continuing with any journey as a result thereof. Computicket or Shoprite Checkers. Pre-purchase parking near our locations to save a bundle. Passport checks will be conducted by Greyhound/ Citiliner ahead of departure. In the event of any cancellation of the advance booking being less than 72 hours or greater than 12 hours prior to departure time no refund will be allowed and only a travel voucher valid for 6 months will be permitted or a re-booking subject to a cancellation or re-booking fee of 50% of the original ticket prices. Greyhound Goes to Cape Town – exciting things to do. Any request for a rebooking must be accompanied by the original ticket. Wearing a face mask is mandatory for the entire duration of your trip. Your information will not be sold or made available to third parties. In normal cases, you can get a full or partial refund of your Greyhound tickets. Book your Greyhound bus ticket online right here! Refundable bus tickets, can be refundable as it says and be exchange without extra fees. Compare prices for Intercape, Eldo Coaches. 087 352 0352. Greyhound/Citiliner will not be held liable for any loss of luggage due to theft or damage. Contact Us/ Feedback: You may get in contact with us at any time. Each bus operator has their own rules regarding changes, cancellations and refunds … Greyhound/ Citiliner will not provide meal or accommodation vouchers or accept any further liability during delayed or connecting services or changes in published schedules, due to Operational changes. The Terms and Conditions around refunds and cancellations; Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Greyhound/Citiliner may cancel any of its services upon reasonable prior notice to passengers, without any liability. Re-bookings requested in excess of 72 hours of the scheduled departure time will be subjected to a rebooking fee of 20%. Any increase in the cost/price of the ticket in the event of a re-booking will be for the account of the passenger, payable immediately on making the re-booking. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Greyhound Lines, Inc. P.O. All Rights Reserved. It is the passenger’s responsibility to ensure that the correct information is shown on the ticket. Tickets are not transferable and are valid for use only by the person to whom it has been issued and for the date and time shown thereon. Tickets cancelled less than 72 hours and greater than 12 hours of the scheduled departure time will be subject to a 50% rebooking fee. Tickets issued by Greyhound/Citiliner for travel on vehicles or service to be provided by other operators will be subject to the conditions of carriage of such other operator. Passengers traveling with Medical apparatus or that require assistance or medication must contact the Greyhound Call Centre well in advance (087 352 0352). Without doubt, there’s a reason we’re South Africa’s favourite. Immigration Amendment Act: New regulations came into effect on 01 June 2015 which impacts on any Cross Border travel with children under the age of 18. If the passenger arrived within 2 hours after the scheduled departure time of the service the passenger may be entitled to a 50% refund of the original ticket price at Management Discretion. Now, every year we transport 804 293 passengers over 25 million km of road, traveling across a comprehensive network of Southern African tar. Should the cancellation request occur less than 12 hours before departure, a 100% cancellation fee will apply. Greyhound/Citiliner accepts no responsibility for passengers who are not in possession of proper and valid travel documents, nor where entry to any country or territory is refused to any person for any reason. A full refund will only be issued for proof of death, hospitalization or severe illness of the passenger. The best way to find cheap bus tickets from Harrismith to Durban is to book your tickets as early as possible. Telephone Booking: 24 hours – 27 11 611 8000 or 087 352 0352. Greyhound/Citiliner may at its sole discretion and without giving reason, refuse transport of any goods and accept no liability by such refusal. You can get only a refund in the following conditions: Flexible (refundable) fare is purchased The ticket isn’t used, or only one half of the ticket is unused Children over the age of two and under the age of twelve will be required to purchase a ticket and the child fare will apply. We offer E-Ticket and other ticket delivery options and ways to pay. We compare all available buses departing from Johannesburg and arriving in Mossel Bay and show you the exact stops, all travel times, and of course the best ticket prices.We’ll show you bus tickets from companies traveling this route, such as Intercape, Greyhound South Africa … bus ticket prices from howick to durban? For the latest travel status, please check the official page for South Africa. Booking bus tickets online in advance is the best advice to find cheap tickets to King William's Town. expand_more; Bus prices to Durban costs between ZAR 250.00 to ZAR 250.00 each seat. Ticket info. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. Failure to provide these details, only a voucher valid for 6 months will be issued (NO exceptions will be made). This does not prevent Greyhound/Citiliner from bringing legal proceedings in a High Court that has jurisdiction. Refund will be based on the fare paid minus the one-way fare. User trip reviews best describe Intercape, Greyhound bus services. It is the responsibility of passengers to ensure that luggage or personal property is not left on the coaches when disembarking. Bus services relates to bus quality, punctuality, cleanliness, and staff behavior. Partially used round trip-tickets may be submitted for refund when either the going or return portion is completely unused. If you have already purchased a ticket for travel between 26 March and 16 April 2020, then you should change your travel date or request a refund if possible. We use cookies to ensure that we give you the best experience on our website. You will have to pay a US$20 fee for exchanging tickets with Greyhound. All their buses include toilets, free WiFi, and reclining seats. At least one adult over the age of 16 must be present for each infant under the age of 2. This is done for your own safety. A medical certificate stating that the passenger is fit to travel is highly recommended and may be required. Alternatively, passengers may opt to be rebooked on the next available service on that very same route, with no fee being levied. Any alteration to the text or copy of a ticket will render it invalid. Ticket cancellation & refunds: Greyhound bus tickets may be cancelled subject to payment of a cancellation fee. However, you must request the cancellation and the bus ticket refund at least 72 hours before the bus departure. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. This bus leaves at 20:40 from South Bend bus station or stop at SOUTH BEND - … Aside from supplying movie tickets, Computicket is known for offering bus ticket across a range of intercity liners like Intercape, Translux, and Greyhound; as well as across the full gamut of destinations in southern Africa. When luxury yearns for affordability, our liners shine the brightest: We are the most luxurious bussing solution this side of equator, available with Dreamliners built to 5-star specifications and an experience defined by professionalism, punctuality and good ol’ fashioned politeness. Every reasonable effort will be made to offer alternative services. +27 11 611 8000 or Passengers unable to ascend/ descend coach stairs may be accommodated on select departures only or may be required to select the Luxury class cabin on the Dreamliner fleet (lower deck) or on the lower deck on standard Premium Class double Decker coaches or single decker coaches. You and your unborn child’s safety is our priority. The reservations agency and/or Greyhound/Citiliner may at their own discretion, levy an administrative fee for a rebooking. Have your bus route information and reservation number handy (it will help us track the specific bus and driver). Make sure to have your Greyhound booking reference on hand when you want to exchange your ticket. Booking bus tickets online in advance to secure the best advice to find cheap greyhound bus ticket refund south africa... Every 4 hours not prevent greyhound/citiliner from bringing legal proceedings in a secure.... 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