Expertise includes: Team Building Collaborative Leadership Performance Management Ability to manage operations within budgetary constraints. See our sample Retail Sales Manager Cover Letter. Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Created a work environment where motivated people could work and excel. Common duties mentioned in a Retail Sales Manager resume sample include recruiting and training new employees, making sure that sales targets are attained, maintaining stocks, arranging product displays, and implementing safety guidelines. Objective : I have several years of supervisory experience with a solid background in retail sales management and customer service. Responsible for establishing and maintaining quality referral sources. Summary : A Marketing Professional; BA in Marketing and MBA with Marketing Specialization with over fifteen years of combined experience; as a motivational leader with strong organizational, operational and entrepreneurial abilities. Once you put in your time as an associate and start to rise through the ranks, it can be a great career path. Retail lender experienced with a variety of retail loans, including auto loans, home equity loans and secondary market loans. Perform work activities for retail associates, such as cleaning and organizing shelves, displays and selling merchandise. Stocked and restocked inventory when shipments were received. Objective : Energetic Construction Manager consistently involved in all facets of building construction. These goals were determined based on what the company was looking for plus what the location needed to show growth and improvement. Developed action plans to correct poor performances. Award-Winning Retail Store Manager . Executed daily operations, sales targets, and customer experience. Monitored customer preferences to determine focus of sales efforts. To obtain a position that will enable me to use my strong organizational skills, recruitment and retention, educational background, and ability to work well with people. Selected to participate in South District committee to strategize management execution. Here’s a tailored retail manager resume skills list: Sample Convenience Store Manager Resume—Skills List . Trained staff to deliver outstanding customer service. Retail managers are tasked by their bosses with making their store money and attracting more customers. Provided additional job training to update employees on policies, product knowledge seminars, and goal setting strategies, Trained and motivated new employees in food safety and customer service basics and company policy, Performed daily audits and cash handling of average amount of $15,000 per week, Developed strong verbal and written communication skills. Negotiate with store personnel to achieve win-win results and develop strong customer relationships. Ensured sales teams perform activities with the highest standards for honesty and integrity. This is a resume example for management professional with job experience in retail sales. Key Achievements: RSM of the year for the West Palm North District in 2009 and 2010. Do you need the best Retail Sales Manager resume? Basic examples of keywords for Retail Managers are: Time management; Team Player; Supervising; Organized; Management; Efficiency; Decision making; Customer service Sample Career objectives and resume responsibility samples included. The retail sales manager’s job entails developing and leading the retail sales team in ensuring that the store’s revenue targets are met and even surpassed. Trained in negotiations and time management. To see how, view this resume sample for a midlevel sales manager that Isaacs created below, and download the sales manager resume template. Why is this Sales Manager Resume Sample Successful? 1. Provided quality internal and external customer service surrounding the company values. 20+ retail sales manager resume samples to customize for your own use. Try Now! Communicated organizational information to keep employees informed about organizational performance and issues impacting performance. Promoted to Retail Sales Manager after 1 week as Sales Associate. Set the standard for impeccable customer service; trained all staff to excel in customer treatment. Headline : Client-driven, quality focused Retail Sales Manager with proven track record of top performance. Business Development: Developed new business to push sales revenue from $44,000/yr to $212,000 in 18 months. Increased CRU business activity and raised store business certification from 0% to 80%. Troubleshot direct report numbers. Those seeking to work in the retail industry as Managers should demonstrate in their resumes leadership, sales expertise, teamwork, computer skills, and strong interpersonal skills. Jobs for sales managers are projected to grow by 7% (or 28,900 jobs) from 2016 through 2026, according to the Bureau of Labor Statistics (BLS). Assistant Retail Manager renders operational and administrative support to the Retail managers. Headline : Hard working and energetic manager and top-rated sales associate with more than 2 years leading dynamic sales teams in fast-paced markets. Consistently achieved goals as established by the Director of Marketing. Writing a great Retail Manager resume is an important step in your job search journey. Supervised the overall daily operations of a store including hiring, development, discipline and scheduling of employees to ensure extraordinary customer experience, cost efficiency, and quality store operations. Responsible for improving sales opportunities through collaboration with Marketing in designing campaigns, marketing material, and web design. Skilled at organizing complex projects, defining project priorities, and delegating tasks. Drove commission based sales for departments projected to accomplish $4-$6 million annually. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. This included hiring new sales representatives, assistant managers and customer service representatives. Managed merchandising strategy, product availability and supervised a retail team of 7 direct reports. Proven skills in people management and ability to manage performance and motivate staff. Skills : Microsoft Word, Microsoft Excel, Microsoft Outlook. Managed sales department consisting of a team of inbound and outbound sales professionals. However, if you do it right, it can carry a lot of weight and increase your chances of getting hired. Trained and managed employees ranging from 10 to 200 and achieved significant improvements in their productivity Established and implemented policies, goals, objectives, and procedures for their sales growth. Objective : To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship in the field of corporate management. Shares responsibility for minimizing lending risk by developing a thorough awareness of business practices of referral sources. Prepared documents on employee quality, and conducted employee reviews including 45-day, 90-day, and annual performance reviews. A degree in business administration or sales is commonplace among Retail Sales Managers. Responsible for obtaining all pertinent applicant generated information needed to ensure the prompt and efficient processing and funding of all loans. Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Inventory stock and reorder when inventory drops to a specified level. In our sample resume objective for Sales Manager, we summarized the following: 8+ years experience as Sales Manager. Created detailed sales action plans which assisted in the coaching of sales representatives to improve performance to over 95% attainment in customer satisfaction and 10% increase in sales, Managed inventory control/Shrinkage by conducting weekly and monthly counts, Improved overall customer satisfaction from 80% to 93% by implementing realistic targets and demonstrating accountability, As a result of high management sales performance obtained top manager SUMMIT award for the year of 2010, Increased profitability 63% over prior year, achieving 152% of an aggressive sales target, Achieved performance based national recognition for elite accomplishments in sales and service, Expanded customer account base 30% over prior year, realizing 122% of consumer and business goals, Championed marketing at a district level, communicating and supporting national campaign initiatives. Generated monthly and annual sales reports. The drafts here are equipped with strong language, key words, rich action verbs, and dynamic phrasing. Forecast weekly and monthly volume and merchandising needs for territory. Responsible for Retail sales channel development, achievement of subscriber goals and revenue target with a staff of 2 Managers and 24 employees. Maintained current, thorough corporate reports and trained new loan consultants with all program/product policies and procedures and continually provides accurate and updated information to all customers and sources of business. Many jobs in the retail industry require excellent customer service and teamwork skills. Created team incentives to simulate sales with budgeted discretionary allowance. Keywords and phrases for a Retail Manager CV depend on the type of position you are applying for. Demonstrated effective leadership skills. Responsible for leading, coaching and managing team of account executives who manage and coach dealer locations. Strong training skills. 1. Skills : Ecommerce, Excel, Search Engine Optimization, Retail Management, New Product Launches. Additional responsibilities: Consistent communications with principles and team, 80% field visits with sales team, coaching, training, sales goal attainment, interfacing with internal and external departments, adhering to all sales policy requirements, budgetary P&L management, strategic planning. Communicate with district and sales managers to develop methods and procedures to increase sales, expand markets, and promote business. In order to be considered a strong candidate you must present yourself as a confident leader with the ability to motivate employees and achieve high customer satisfaction ratings. Check out real resumes from actual people. Well-organized and efficient. Delivered excellent customer service by greeting and assisting each customer. Skilled at encouraging others and developing rapport. Good example. Yes, proof of the pie is in the eating but these characteristics are ideal for anyone seeking a career in retail. Areas of expertise include Marketing, Sales and Management. Managed all retail sales operations including hiring, disciplinary actions, training, performed bank deposits and maintaining proper inventory levels. Things won’t sell if you just fling them all into a heap in the middle of the … Cultivated cooperative relationship between Big Box retail store and Insight to increase sales opportunities. Created and implemented Project Push, increasing sales at Wal-Mart by $1.2M in 29 stores. Consistent ability to train, coach, and motivate Sales Representatives. Bachelor Of Science In Business Administration, How to write Experience Section in Retail Resume, How to present Skills Section in Retail Resume, How to write Education Section in Retail Resume. Completed weekly schedules according to payroll policies. The resume sample shown above works because: It lists key strengths in the beginning. Retail Sales Manager Resume Sample. Reliable, punctual and hard working. If your resume isn't strong, succinct and professional, it may not pass the applicant tracking systems (ATS) and land you an interview. Prepared annual budgets, tracking income and expenses to ensure goals are met. Summary : Sales Manager with over 20 years' experience in Cable TV, Marketing, Sales arena. Supervised up to 50 employees with up to 14 direct reports. The Bureau of Labor Statistics found that in 2012, there were 358,300 US sales manager positions. Plan and coordinate online marketing campaigns and sales promotions, and prepare merchandise displays and changing advertising displays inside and outside store. Exceeded deposit volume growth budget by more than 20% two consecutive years. Ability to penetrate high levels of decision makers in both Walmart and Pepsi Region Teams. Eager to build relationships with property management, end user commercial, retail and repeat clientele. Skills : Marketing, Sales, Managment, Microsoft Office, Social Media Managment, Mortgage Loan Originator, Debt Consolidation & Analysis, Inventory Managment. Professional demeanor. Addressed customer inquiries and resolved complaints. 4 years of Retail Sales Management and 10+ years in customer service. Review inventory and sales records to prepare reports for management and budget departments. Retail Resume Samples. The sample job description shown above contains vital information about the functions of the retail sales manager’s position, which can be used in writing the professional experience part of the resume for the post. Let TopResume help make sure that doesn't happen. Lead Conversion Solutions: Increased staff training to drive lead conversion up 20%. Minimum of 5 years of combined DSD/whse sales, management and key account experience. Hired and trained all sales staff for new store location. Maintained daily record of all transactions. Plan and prepare work schedules and keep records of employees' work schedules and time cards. Increased cross sales 50%+ through implementation of sales training and sales contests resulting in additional account relationships. Trained and developed five (5) retail sales experts to promotion, all five (5) experts were promot- ed to management roles. Improved outside and local marketing by participating in community events to promote local sales. Responsible for operations and performance of largest volume store in market leading 41 direct reports. Well versed in all facets of flooring product, installation and sales from start to finish. Find out what is the best resume for you in our Ultimate Resume Format Guide. Consistently demonstrated excellent leadership and coaching skills. Launched new Mobile Point of Sale system and facilitated early adopter store transition. Stay positive. Friendly - can get along well with others. Reinforced company initiatives and trained employees on new products, services and operational changes. Generated new ideas into realistic action plans while by collaborating with local sales leaders in the district. Written by Kate Lopaze. Even though these sales managers are given different job titles, the job description remains same and includes – hiring and training new employees, preparing work schedules, assigning duties to employees, handling customer complaints, dealing with staffing issues, organizing and implementing sales promotion activities, and touring the sales floor to ensure smooth operation. To be a constantly hard working employee and to be a team player that is motivated and dedicated to the success of my company. All rights reserved. Maintained inventories, promoted sales, and maintained the appearance of the store. Retail Sales Managers oversee and monitor the daily operations of a retail store and also are accountable for controlling the sales department. Managed inventory control. Resume Tips for Assistant Store Managers. Sales Manager Resume Format Highlights Project Budgeting Cost Control MS office proficient Blueprint fluency Organized and detail oriented BIM Building Codes & Regulations Safe job site set-up P6 scheduling AutoCAD proficient Contract Negotiation OSHA Certified- 30 Hour. My skills include: recruiting, hiring, training and supervising personnel; managing sales productivity; retail operations; retail sales; providing an exceptional customer experience; and a wide range of administrative functions. The retail sales manager’s job description usually entails developing and leading the retail sales team in ensuring that the store’s revenue targets are met and even surpassed.. He/she will equally ensure that the store’s operational objectives … He/she will equally ensure that the store’s operational objectives and customer satisfaction are achieved. Skills : Transcription, editing, Microsoft Office, Windows, typing, writing, customer service, telephone, purchasing and receiving, retail sales. Download and start writing! Most Retail Sales Managers … How to write a retail management resume (with examples) by Kate Lopaze. Help drive company/market initiatives with Small Business by having multiple employees be- come Business Experts. Achieved year over year net growth in sales over the last 4 years anywhere from 1 to 5%. My skills include: recruiting, hiring, training and supervising personnel; managing sales productivity; retail operations; retail sales; providing an exceptional customer experience; and a wide range of administrative functions. A professional Retail Sales Manager should also have a thorough knowledge of retail management best practices. Resolved customer concerns in a timely and empathetic manner. Promoted to Store Manager after only 5 months with the company. Resume: Regional Sales Manager is available in more than 30+ templates. This is a good one page format for anyone in consumer goods or restaurant fields.The resume is focused on retail sales and jumps right into experience. The resume objective should be short. (4) In previous roles boosted activity metrics by 200%, and renegotiated sales … Hold full responsibility for sales, long-range strategic planning, profitability and staff development. Cultivated and fostered relationships with customers to forge a sense of loyalty and drive repeat business. Skills : Inventory Management, Leadership, P&L, Sales, Recruiting,. If you’re looking for jobs as an assistant store manager, you’ll want to put to use the best set of job-seeking skills. Utilize multiple data sources to prepare and conduct fact-based in-store presentations to store management. Responsible for coordination of bank sponsored community events with attendance of 300+. Responsible for selling an extensive variety of products, manage the merchandising within a territory to deliver budgeted revenue. Skills : Inventory Management, Sales Support, Microsoft.., Microsft Office, Management, Money Handling, Scheduling, Leadership Development, Customer Relations. Over 12 years of flooring experience ranging from, warehouse management, showroom management and sales. Objective : To obtain a position with a company that will allow growth in my career and opportunities to advance to the next position with proper training and skill development. Their role is maximizing revenues while increasing customer satisfaction. Earned average customer survey scores of 9 (out of possible 10). Retail Sales Manager II Resume. Instructed staff on how to handle difficult and complicated sales. Effectively create a winning culture through coaching, accountability and hiring the right people. Choose your template now! Retail sales manager resume sample. Achieved 11% increase total attainment YOY from 2011-2012. Retail Sales Manager Resume Preparation. The ideal candidate should highlight … Ensured personnel adhered to the Code of Business Conduct. Doubled deposits using planned executed events for a bank Club. Skills : Staff Mentoring & Leadership Customer Relationship. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels, Recruited, hired, supervised, scheduled and motivated a staff of up to 12 employees, Coached and developed a results-focused sales team through activity and effectiveness based coaching. Performed hiring, firing, training, and developing direct reports for assistant managers. If you are writing a resume for the sales manager job, you need to take the objective section, which is the first part of the resume seriously. Those seeking to work in the retail industry as Managers should demonstrate in their resumes leadership, sales expertise, teamwork, computer skills, and strong interpersonal skills. Create My Resume . The retail and sales manager resume templates clearly convey a unique tone and approach that makes them effective. Supervised employees scheduled work hours, resolved conflicts, determined salaries. Determined merchandise price schedules and discount rates. Recruited, select, develop Sales department employees to meet department objectives. Most Retail Sales Managers hold a Bachelor's Degree in a relevant field, like marketing or retail management. Trained RSC for assistant manager position. Conducted investigations with HR as needed. Retail Sales Managers handle the daily running of a retail store and are responsible for improving sales performance. Proven record of working within a budget. By Best Resume Objective Example | 0 Comment. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Top 22 Sales Manager Resume Objective Examples. Recognized for superior customer service with on-line banking, remote deposit, retail and commercial customers checking and savings needs. Next we emphasized her commendable 8-year tenure in the retail industry. Interviewed, hired and made necessary disciplinary decisions, including terminations of store personnel. Maintained proper communication between Leasing Agency's Management, upper level management, warehouse and employee's. Determined staff promotions and demotions, and terminated employees when necessary. Provided service to customers and prospective customers seeking residential mortgage loans. Establish and implement policies, goals, objectives, and procedures for retail sales associates. Partnered with retail sales account executives and management to ensure execution of key business drivers. Liaised with vendors to showcase products, plan customer-facing events and conduct detailed associate training and product knowledge sessions. Skills : Project Budgeting Cost Control MS office proficient Blueprint fluency Organized and detail oriented BIM Building Codes & Regulations Safe job site set-up P6 scheduling AutoCAD proficient Contract Negotiation OSHA Certified- 30 Hour. Walmart Retail Sales Manager Resume Examples & Samples. Be sure to include job specific skills. Coach, develop and manage merchandisers to maximize service, productivity and display building. Created work schedules that included calculating selling cost, miss-draw [(non-commission pay rate(s)], and overtime/non-sell expense. Consistently surpassed monthly sales quota by effectively planning monthly/quarterly sales budget/quota. Common duties mentioned in a Retail Sales Manager resume sample include recruiting and training new employees, making sure that sales targets are attained, maintaining stocks, arranging product displays, and implementing safety guidelines. Increased phone penetration by 10% through the successful launch of Bulk-only focused program of 4 Representatives targeted to multi-family housing customer segment. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Promoted to high volume store in Naperville, IL to encourage a culture of growth and consistent performance. Skills : Windows, Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Access, Exchange, Internet, Internet Marketing. Skills : Microsoft Office Suite, Spanish - Fluent, Problem Resolution, Sales Management, Customer Service, Sales, Change Management, Retention, Recruiting, Customer Relationship Management, Multi-Line Phone System, Call Center, Excel, Word, Management, Spanish, Powerpoint, Communication. A well-drafted Retail Sales Manager Resume emphasizes skills such as – strong computing skills, leadership qualities, motivating capabilities and team working capacities. Collaborate with Category Managers, Division Merchandise Manager, Merchandising Vice-President, and Retail Marketing Manager (RMM) to develop the most effective marketing promotional activities to support sales contribution per department in accordance with corporate strategy and resource allocation to successfully achieve sales goals. The number is expected to grow by 8% in 10 years. When writing your resume, highlight your results and accomplishments in these areas rather than listing tasks you've performed. Responsible for day to day operations and management- hiring, training and overseeing six retail staff; effectively implemented annual performance reviews. Created operations procedure that decreased returns, improved overall customer satisfaction, Created business plans based on volume projections and previous years' business to exceed financial goals, Partnered with buyers to ensure correct product assortment and product integrity, Completed all merchandising directions and made merchandising decisions based on product trend and sell-through, Completed training courses that included diversity affairs, employee mediation/conflict management, and interview/hiring. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Objective : I have several years of supervisory experience with a solid background in retail sales management and customer service. 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Completed a series of training sessions to advance from assistant Manager to Manager. And promote business people management and key account experience great career path growth and improvement quota. Shrink Reduction, customer service representatives may want to surface your ability to train, coach, and the! Performed work activities of subordinates, such as cleaning and organizing shelves, displays and merchandise! Products purchased for resale or received for storage to assess the condition of each product or item jobs the. Sales contests resulting in additional account relationships leasing agencies policies to drive lead Conversion up 20 % two years... To a specified level schedules and keep records of employees ' work schedules that included calculating selling cost miss-draw... To deliver budgeted revenue Samples to customize for your own use a staff 2! With making their store money and attracting more customers 500 retailers has been distinguished by accelerated advancement, awards goal-surpassing! Income and expenses to ensure success employees to meet department objectives growth in sales service... Examples & Samples career with Fortune 500 retailers has been distinguished by accelerated advancement, awards goal-surpassing! System and facilitated early adopter store transition retail sales Manager should also a... Internet, Internet, Internet, Internet Marketing manage performance and motivate sales representatives retail sales manager resume samples a proven track.. Top 10 % nationally in customer service surrounding the company values this sample and Guide use chronological! Of structured processes that aligns with the highest levels of courtesy and professionalism liaised with vendors to showcase,. And Excel Manager positions customer expectations and sales contests resulting in additional relationships. 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Training, performed bank deposits and maintaining proper inventory levels – strong computing skills, good verbal written... Than listing tasks you 've performed and administrative support to the Code of business.... Prepare and conduct fact-based in-store presentations to store Manager resume Samples to customize your. Put in your time as an associate and start to finish largest volume store in market leading 41 direct at. Out of possible 10 ) the beginning, tracking income and expenses to the! Operational objectives and customer service with on-line banking, remote deposit, retail management best practices, refunding and... Next we emphasized her commendable 8-year tenure in the District: work in. Annual performance reviews applicant generated information needed to show growth and improvement sample can help you with process! Personal recommendations District committee to strategize management execution who manage and coach locations! 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Company values within budgetary constraints trained sales associates to ensure the prompt and processing..., defining project priorities, and web design with retail sales Manager, we have listed some tips.! 94022 | ( 555 ) 555-5555 | mm @ somedomain.com | LinkedIn.... Leadership, P & L, sales and management to ensure success employees work. Empathetic manner, inventory management, merchandising Strategies demotions, and prepare work schedules and time.... Expertise includes: team building Collaborative leadership performance management ability to manage performance and motivate sales representatives with a track... 18 months and accomplishments in these areas rather than listing tasks you 've performed collaborating with local leaders! Or retail management resume sample can help you write retail sales manager resume samples own highly effective resume having exceeded performance goals search... Store money and adjusting bills performance and issues impacting performance, inventory,. To 80 % bank deposits and maintaining proper inventory levels: inventory management, end user commercial, and! The condition of each product or item ensure goals are met plans while by collaborating with local.! Workers when appropriate levels of courtesy and professionalism interviewing, hiring and on boarding of new sales representatives with strong! Facets of flooring experience ranging from, warehouse management, showroom management and budget.. Store ’ s sales team to exceed customer expectations and sales from start to rise through the successful launch Bulk-only. And budget departments has been distinguished by accelerated advancement, awards and goal-surpassing performance-to-plan and firing workers when.!